- November 29, 2018
At ESS, we are proud of our customer satisfaction rate of 95%. We believe that great customer service is a unique selling point for us. One way we deliver exceptional customer services is by dealing with customer complaints efficiently, transparently, and effectively. Project Customers First was initiated to deliver a tool that will help our managers further improve the speed and process of recording, investigating, and resolving customer complaints.
Want to find out more?